City services on the move

AV technology will blur the distinction between vehicles and structures, enabling cities to deploy new kinds of mobile facilities that feel more like buildings than trailers. This would be a huge improvement over the status quo: city services in buildings that are often too small, too expensive, and inflexible for the demands placed on them.

By combining high-quality interiors with telepresence and AI-powered interactions, cities can create points of service that provide a human touch at significantly reduced cost. At night, these slow-moving structures could safely reposition as needed unattended.

Mobile Bureaus could allow cities to substantially trim the cost of human service delivery, improving overall satisfaction, and boost participation of eligible persons. Could essential public health care be improved by automating simple diagnostics in mobile clinics? Could specialized pods give schools low-cost access to state-of-the-art facilities? Could caravans of AVs spearhead an early response to neighborhoods in socio-economic or other distress?

Key Performance Indicators as evidence of successful applications might include:

  • Travel time to access public services
  • Cost savings over traditional service delivery methods
  • Reduction in city real estate requirements
  • User satisfaction

How would you use high-quality mobile facilities to serve communities face-to-face?